Hi everyone, we're Giffgaff, a pay as you go, SIM-only, mobile network with a difference. We're run by our members for a start. Our members get rewarded through our payback scheme for running parts of our business, like answering questions in the Giffgaff community or recruiting new members.
We're online only SIMs, meaning SIMs are only available to order online and all off our customer support is online too. With no crowded shops or frustrating call centres, we keep our costs low and pass the savings back to our members.
Our standard pay as you go, online only SIMs rates are less than half those charged by the big networks and our goodybags (bundles of UK minutes, texts and data that last a month) are a great way to save even more. We don't like scary bills or long contracts - just pay upfront and stay as long as you like with Giffgaff.
We believe in value for money, and the freedom to change your mind. That's why we always tell our members which plan is best for you depending on your recent usage and let you recur or change your plan each month, if you find yourself using more or less than expected.